Advantage Veterinary Center
322 Emerson Rd
High Ridge, MO
63049
Phone: (636) 677-9790
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Animal Clinics & HospitalsAbout Us
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Reviews
Average Customer Review
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from 1 review |
All Customer Reviews
by Kane Little
on 4/22/2013
If we could, we would rate it a 0 out of 5 stars. The first time we went into this Vet, we fell in love. Heather is a truly nice woman and you can tell she cares a lot about her patients and their furry friends. This second time we went in, was an awful experience. The vet tech that we had this time, a woman whose name i don't feel necessary to post, was very unfriendly and caused our dog pain that was unnecessary to get her for her shots. Our dog yiped and cried for the first time in her 3 months of life. You could tell that it was because Riley was in pain, not because she was "shy" like the vet and vet tech went on to tell us. Our dog has been nothing but loving and welcome to new people. She has even been taken to a couple of our families homes where she has never been before and welcomed everyone with open arms. She runs up to people and wags her little tail every time she meets someone new. I would hate to know how this vet tech treats animals when it is time for an extensive surgery. We get that a vet is a new environment and it is just instinct for all animals to be afraid of the vet, but there was absolutely no need for that vet tech to grab and pinch her collar the way she did and make our dog cry. She even went on with saying "oh stop it you're fine" as if its standard to hurt a puppy who has never been afraid of anyone. At the time of the incident our pup was not even being held down for a procedure, she was simply sitting out of arms reach and she felt it necessary to practically punish her for not coming when called...something that a 3 month old puppy has trouble with in their own home. We will NOT be going back to this vet simply because of the way she treated her. We have nothing bad to say about Heather or any of the other members of the staff. They have always been very welcoming and nice. But the experience we had with this one woman is enough for us to never go back.
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