CUSTOMER BILL OF RIGHTSAt Matheis Insurance in Moberly, MO. our clients have the right to expect the best service possible when entrusting their life and health insurance needs to us. We stay committed to providing quality service to our customers. Whether youre a new client, or have been with us for years, our promise to you is the same.
You will have us keeping a sharp eye out for premium changes, policy deterioration, or new products that may benefit your familys needs better than your present policy. We will stay in constant touch with you during the entire application, underwriting and policy issue process. You will always have us to use as a buffer between the insurance company and yourself. So for peace of mind, as well as a smooth transition from your old policy to becoming part of our family, you can rest assured your personal agent from Matheis Insurance will be there for you and your family.
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