Paul Conners? We keep track of our customers through Quickbooks and through an electronic dispatch board. We would have Paul Conners in our system twice if this was a real customer, which he is not. He has posted on Yahoo Local also. We reply to his posts on there and the replies get deleted. We believe this is a disgruntled ex-employee who is badgering us in childish ways, including FRAUDULENT names and bogus SLANDER such as this. We would have never left holes in walls, ruined carpet, etc. And, our owner, Jim Gerhardt, would never become RUDE if someone has a complaint about a problem with a job. He is the most honest person and goes out of his way to make sure our customers are completely satisfied with the install, their equipment, and our service. We are a reputable company who has been in business in Columbia for OVER 35 Years. We are a preferred/approved contractor for both the City of Columbia and Boone Electric. Neither of these would have companies such as listed above as a preferred contractor. Also, check on the BBB website and you will find NOTHING for Accurate Heating and Cooling. We have never had a complaint with them. We are very sad and disappointed someone would stoop this low as to go to such great lengths to post these bogus/fraudulent claims against us on public forums. We urge you to check around with friends, family, co-workers, people you go to church with, etc to get referrals for HVAC contractors and don't rely on postings such as these. Unfortunately anyone can post on these, Bad or Good. --- The Accurate Staff 573-442-7312