Review of dvLaRue Design and Print Services
by Kate M
on 7/18/2013
working with this company has become tedious and too time consuming for my busy work day. too many cooks in the kitchen. one person doesnt know what the other is doing on my projects. layouts are returned wrong, no apologizes are made. so when i received my order, after the deadline, which was not centered properly on the card and not the layout i had approved, that was enough and I fired them. Plus they dont even print, they farm it out to another company. My advice, find another print house who has better service, better designers, better quality of product.
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Comments for this review
dvLaRue Design and Print Services on 7/18/2013
Kate,
I'm sorry to hear that your experience didn't meet your expectations. As the owner of the company, it is always my goal to give the best service and products to our clients. I would like to offer my sincere apologies for the complications you experienced and offer you a free order of business cards along with an hour of free design. Our business grew so quickly that I had a challenge in working out our ordering process. I admit that we have had some growing pains. I would greatly appreciate you giving us another chance to work with you. Please email me at design@dvlarue.com or call our office and I will meet with you personally to ensure that if you give us another chance, we will meet and exceed your expectations.
With Kindness,
Amy Michael
417-869-4175